Learner
Getting started
How to use Cambridge One
- I activated my code, why are my materials not available?
- What are ‘Other grade categories’?
- Can I access all my progress data, including activities not contributing to my grade?
- How can I read the announcements sent by my teacher?
- How are the Writing tests automarked?
- Can I take my Unit Progress Test a second time?
Troubleshooting
- Why can’t I drag and drop my test responses?
- When I click ‘Next’ an error message pops up and I am unable to submit the activity. What can I do?
- What can I do if my class key isn't working?
- I joined a class, but it’s not showing on my Dashboard
- What does ‘Progress reset’ mean?
- What can I do if I have forgotten my password or Cambridge One doesn’t recognise my login details?
Cambridge One Desktop App
- What is the Cambridge One Desktop App?
- How do I install Cambridge One Desktop App?
- How do I uninstall Cambridge One Desktop App?
- How do I access eBooks from Cambridge One Desktop App?
- Can I share the app with other learners using the same computer?
- What’s the difference between working online and offline in my eBooks?
Still need help?
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