Troubleshoot
- I can’t log in. An error message says that my access has been denied. What should I do?
- What is a HAR File and how to generate one?
- Why can't my students drag and drop their test responses?
- Why can't I find the materials I want to add to my class?
- I selected the wrong role when I signed up to Cambridge One, can I change it?
- What can I do if I haven’t received the verification or password reset email?
- I’ve received an invitation but it was sent to the wrong email address. What should I do?
- What can I do if I have forgotten my password or Cambridge One doesn’t recognise my login details?
- The activity content overlaps or doesn’t fit correctly in my screen. What can I do?
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