1. Choose 'Forgotten your password?' on the login page
2. Enter the email address used to create your account and select ‘Reset password’
3. You'll receive an email with a ‘Reset password’ button. If you don't receive one, you can read: What can I do if I haven’t received the verification or password reset email?
Tips:
- Please note that the password reset link will be valid for 60 minutes after you request it
- If your child's account doesn't have an email, you can help them reset their password. For more information, read: My child has forgotten their password. Can I help? If their account was created by the school, contact their teacher.