Yes, you can reset their password. After logging in to your parent account, follow these steps:
1. Choose your child’s name
2. Select the three dot menu near the top right corner, then 'Reset child's password'
3. Enter their new password then ‘Change’. If you'd like more guidance, please read: What are the password criteria on Cambridge One?
Tip: If the school created your child's account, please contact their class teacher for help.