Yes, you can delete your Cambridge Account or your child’s by submitting a request.
Before we delete an account, you need to know that:
- Once the deletion is completed, it cannot be undone
- If you choose to delete your parent account, all child accounts linked to your account will be permanently deleted too
- Any information connected to them like materials, progress and information will be permanently deleted with the account
- Deleting your parent account will also remove access to other platforms like Cambridge Dictionary Plus, Cambridge One, English Shop, Cambridge.org and Cambridge GO, and delete any data stored on them if the same login credentials were used to register on those platforms.
To delete your Cambridge Account
Contact us with the following information:
- Email address associated to the account
- A brief explanation why you want to delete it
- Please confirm you have read and agreed to the information above.
Please note that if you registered with the incorrect role, you could read: I selected the wrong role when I signed up to Cambridge One, can I change it?
To exercise your GDPR Right
To erase all your data from all of our platforms/records, or to raise any issues regarding the handling of your data, please contact the Privacy Team privacy@cambridge.org with the email address associated to your account.